If you are on a Mac OS and you are encountering a download error, the download is likely being blocked by a program called Gatekeeper. If you're not sure whether the install was successful, reference this troubleshooting video from GeoComply:
If it is not there, try downloading GeoComply using the direct link above. Check your computer's Downloads folder to verify that the software was downloaded. If, after downloading the plug-in, you are asked to re-download the plug-in, that indicates there was an error that occurred during the install. If the download is interrupted or unsuccessful, you may download the software via this link: To do this, click on the alert next to the address bar and select 'Always allow pop-ups from.' If the prompt does not appear, you may need to first allow popups before re-loading the page. When you first load DraftKings Sportsbook, a popup page will appear and you will be asked to download the GeoComply software. If you are having trouble with this step, here are a few things to try:Īfter completing registration at DraftKings Sportsbook, you will verify your location using GeoComply. In order to deposit and place a bet with DraftKings, you will first need to verify your location.
